Job Description

Pranav Creations Pvt. Ltd. is seeking a polite, educated, and experienced Calling Collection Executive to join our finance team. The ideal candidate will be responsible for managing the collection of outstanding debts, ensuring timely payments, and maintaining positive customer relationships. If you have excellent communication skills and a strong background in collections, we encourage you to apply.

Key Responsibilities:

• Debt Collection:
• Contact customers to follow up on overdue payments.
• Negotiate payment terms and arrangements to ensure timely debt recovery.
• Maintain accurate records of all collection activities.
• Customer Relationship Management:
• Handle customer inquiries regarding their accounts and payment statuses.
• Provide courteous and professional service to all customers.
• Resolve disputes and issues related to outstanding debts in a polite and effective manner.
• Documentation and Reporting:
• Maintain up-to-date and accurate records of customer interactions and payment statuses.
• Generate reports on collection activities and outstanding balances for management review.

Requirements:

• Proven experience as a Collection Executive or in a similar role.
• Excellent communication and negotiation skills.
• Strong organizational and time management skills.
• Polite and professional demeanor.
• Proficiency in MS Office and familiarity with accounting software(BUSY)
• High school diploma or equivalent; additional education in finance or accounting is a plus.

Directly call or whatsapp - 96259 39810 (Mansi)

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Application Question(s):

• How many years of experience do you have in collections ?

Experience:

• total work: 1 year (Preferred)

Work Location: In person