Job Description

JOB TITLE : Tele Caller

LOCATION : New Delhi

ABOUT THE COMPANY

Om Parkash Bansal & Sons was established in 1980 and is a renowned provider of high-quality wood and affiliated products, serving clients with excellence for over four decades. At Om Parkash Bansal & Sons, we take pride in our extensive product portfolio, which encompasses a wide range of wood-based solutions tailored to meet the diverse needs of our customers. Our offerings include premium veneers, laminates, ply boards, MDF boards, and flush doors. With a steadfast commitment to quality, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry.

PROFILE SUMMARY

We are hiring for a Tele Sales Executive to build and maintain strong client relations to enhance revenue from key accounts. An ideal candidate must be skilled in identifying high value clients and potential partners. The candidate must be required to make outbound calls and attend to inbound calls to address customer queries and gather feedback to improve on the product quality. The candidate would also be required to maintain the database of the current and new customers. An ideal candidate must be able to communicate in English and Hindi to ensure effective client dealing.

JOB RESPONSIBILITY AND ACCOUNTABILITY

• Make outbound calls and attend to inbound calls of the potential clients to generate leads
• Identify various sales opportunities and gather customer information and understand their needs
• Provide detailed information about the wood products, types and grades and prices to the client
• Address customer queries, concerns and complaints and provide robust solutions to the raised queries
• Assist customers with placing orders and coordinating with the sales team to ensure delivery
• Follow-up with potential and new clients to generate sales and enhance revenue
• Maintain and update the customer database with accurate records of inquiries and feedback
• Gather feedback from customers to help improve product services and marketing strategies
• Adhere to company policies and procedures and maintain a high level of professionalism at all times

SKILLS REQUIRED

• Excellent communication and interpersonal skills in English & Hindi
• Strong persuasive and negotiation ability
• Ability to work well under pressure and meet sales targets
• Good organizational and time management skills
• Ability to work independently and as part of a team
• Proficient in using computer software and database management tools

ELIGIBILITY

• Any Graduate with 6-12 months of relevant experience

WORKING DAYS & TIME

• Monday to Saturday (10:00 AM - 7:00 PM)

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

• Day shift

Work Location: In person

Application Deadline: 27/11/2024