Job Description

Job Title: Telecaller

Location: Prashant vihar (Delhi)

Job Type: [Full-Time/Part-Time/Contract]

Company Overview:
Ariya Decor pvt ltd is a leading Sales & marketing company specializing in [brief description of products/services]. We are dedicated to providing exceptional customer service and innovative solutions to meet our clients' needs. We are currently seeking a motivated and enthusiastic Telecaller to join our dynamic team.

Job Summary:
As a Telecaller, you will be responsible for reaching out to potential and existing customers through phone calls. Your primary goal will be to engage with clients, provide information about our products/services, and facilitate sales and customer retention. You will play a key role in enhancing customer relationships and contributing to the company's growth.

Key Responsibilities:

• Outbound Calling: Make calls to potential and existing customers to promote products/services and generate leads.
• Customer Engagement: Engage customers in conversation to identify their needs and provide relevant information.
• Sales Support: Assist in closing sales by effectively communicating product benefits and addressing customer queries.
• Database Management: Maintain and update customer records in the database, ensuring accurate information is logged.
• Follow-Up: Follow up on leads and inquiries to nurture relationships and encourage conversions.
• Feedback Collection: Gather customer feedback to improve service offerings and report insights to the management team.
• Achieve Targets: Meet or exceed daily/weekly/monthly targets for calls, leads generated, and sales conversions.
• Collaboration: Work closely with the sales and marketing teams to align strategies and share customer insights.

Qualifications:

• Education: High school diploma or equivalent; Bachelor's degree in any field is a plus.
• Experience: Previous experience in telecalling, sales, or customer service is preferred but not mandatory.
• Communication Skills: Excellent verbal and written communication skills with a strong command of [insert relevant language(s)].
• Persuasive Skills: Ability to persuade and influence others with a friendly and engaging demeanor.
• Tech-Savvy: Proficient in using CRM software and other relevant tools.
• Organizational Skills: Strong organizational skills with the ability to manage time effectively and prioritize tasks.
• Team Player: Ability to work well in a team environment and contribute to team goals.

What We Offer:

• Competitive salary and performance-based incentives
• Opportunities for career growth and development
• Friendly and supportive work environment
• Training programs to enhance skills and knowledge

How to Apply:
Interested candidates are invited to send their resume and a cover letter to [email address] with the subject line "Telecaller Application

Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?18,000.00 per month

Schedule:

• Morning shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person