Tele Caller Executive
Year Delhi, Delhi, India
Job Description
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- Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.
- Converting a suspect to a prospect. This involves the following:Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours.
Need Analysis
Eligibility Profiling
Setting up an appointment
Follow up with the prospect post every meeting with the sales officer until conclusion
- Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer
- Responsible for conversion of suspects to prospects to customers
- Provide support to the sales team in increasing conversions by:Prompt calling to all suspects / prospects
Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance
- Responsible for complete knowledge of company products and policies as well as those of competition
- Responsible for quality of the conversation, which entails the following:Accuracy
Appraisal Skills
Punctuality & TOS
TAT commitments
- Ability to handle objections
- Updating the software. You must capture your conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where you left off.
- Generating References: The quality of your conversation and your ability to connect with the customer is also reflected in the number of references that you generate.
- Providing market feedback to the supervisor:It is important to share with your supervisor any trends that you come across whilst speaking to a prospect. Examples could be objections from prospects regards the processing fee being charged by us vis-\xc3\xa0-vis the same being charged by a specific competitor.
Contract length: 36 months Pay: 99,392.67 - 927,008.93 per month Schedule:
- Day shift
- Morning shift
- Performance bonus
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD3054412
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear