Job Description

Job Summary

Pintwire Broadband is seeking a motivated and energetic Tele caller Executive to join our team. The ideal candidate will be responsible for engaging with customers over the phone, promoting our broadband services, handling inquiries, and providing excellent customer service to ensure customer satisfaction.

Key Responsibilities

• Make outbound calls to potential customers to explain and promote Pintwire Broadband services.
• Handle inbound customer inquiries regarding broadband plans, installation, and technical support.
• Provide accurate information about plans, offers, and pricing to customers.
• Maintain a database of customer contacts and follow up on leads to close sales.
• Achieve daily, weekly, and monthly targets for calls and conversions.
• Handle customer complaints professionally and escalate unresolved issues to the appropriate department.
• Maintain detailed records of customer interactions and sales outcomes in the CRM system.
• Provide feedback to the team about customer needs, preferences, and service improvements.

Qualifications & Skills

• Education: High school diploma or equivalent (Bachelor's degree preferred).
• Experience: 1+ years of experience in tele calling, customer service, or sales (preferably in broadband or telecom).
• Communication Skills: Excellent verbal communication in Hindi & English
• Technical Skills: Basic knowledge of internet services and broadband technology.
• Strong persuasion, negotiation, and interpersonal skills.
• Ability to handle rejection and remain motivated.
• Proficient in using CRM software and MS Office tools.

Why Join Us?

• Competitive salary with attractive incentives.
• Opportunity to work in a fast-growing broadband company.
• Friendly and supportive work environment.
• Training and career growth opportunities.

Job Types: Full-time, Permanent

Pay: ?6,000.00 - ?8,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person