Tele Caller Executive
Year Chandigarh, Chandigarh, India
Job Description
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Key Responsibilities:
Expected Start Date: 18/06/2024
- Make outbound calls to customers to promote products and services.
- Handle inbound calls and respond to customer inquiries.
- Maintain a detailed record of all interactions and follow up as necessary.
- Achieve daily and monthly targets set by the team leader.
- Provide accurate information to customers and ensure a smooth customer experience.
- Resolve customer complaints and escalate issues to the appropriate department when needed.
- Update customer information in the database accurately.
- Participate in team meetings and training sessions to improve performance.
- High school diploma or equivalent; a bachelor's degree is a plus.
- Proven experience as a Tele caller or in a similar customer service role.
- Excellent communication skills in [English, Gujarati, Hindi].
- Strong persuasive and negotiation skills.
- Ability to handle rejection and remain motivated.
- Proficiency in using CRM software and MS Office.
- Good organizational and time management skills.
- Day shift
Expected Start Date: 18/06/2024
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Job Detail
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Job IdJD3330817
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChandigarh, Chandigarh, India
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EducationNot mentioned
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ExperienceYear