Job Description

• Urgent opening for Telecaller(Females only )
• Salary - 17k
• Freshers can apply for this job
• Location - Manimajra , Zirakpur
• Telecaller - 2
•
• make working environment encouraging, motivating and safe.
• Job Overview
• 1. What they will do: We are looking for self-motivated and eager to learn freshers to
• join our Customer coordination team. Their primary role is to provide assistance to
• our clients through phone calls and emails. They will be responsible for managing
• redemption fulfilment. They will be required to assist our clients with their gift claim
• redemption and ensure coordination and timely delivery of product requested.
• 2. What is required: To be successful in this role, the candidate should have
• extraordinary communication skills to handle customers having different dialects. In
• addition to this, they should be a keen learner to understand our company
• commitment and client requirement. This will help them to troubleshoot any issue
• faced by the clients faster.
• Position Summary
• ? Make and attend necessary phone calls - inbound and outbound calls.
• ? Provide the required information to the customers
• ? Resolve any queries regarding gift delivery or transit damage.
• ? Maintain database by updating customer information on daily basis
• ? Write communication scripts for inbound calls
• ? Keep the team informed about customer calls and demos on a regular basis
• Requirements
• ? Graduate in any subject or pursuing
• ? Preferably fresher
• ? Proficient in English with extraordinary communication and interpersonal skills
• ? Familiar with Excel
• ? Efficient in achieving targets
• ? Should be a team player
• ? Excellent organizational skills
• ? Good decision-making abilities
• Benefits
• Salary package - 1, 60,000 to 2,20,000 Per annum
• Monday to Saturday Office
• Office timing 09:30 to 18:30 hrs
• One paid leave per month
• Lunch served in office (no deduction)
• Snacks served in office (no deduction)

Job Type: Full-time

Pay: Up to ?17,000.00 per month

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person