• Communicating with clients : Contacting current and potential clients to inform them about the company's products and services, and answering their questions
• Building relationships : Fostering relationships with existing clients and building rapport with potential clients
• Managing customer information : Maintaining and updating the customer database, and organizing customer information
• Handling complaints : Resolving customer complaints and providing solutions
• Meeting sales goals : Generating sales by making cold calls and meeting sales quotas
• Recording interactions : Keeping a record of all sales calls and notes of useful information
• Following up : Following up with customers who have shown interest in the company's products
Telecallers are also known as telemarketers or telephone sales representatives. They may interact with customers via various channels, such as live chat, emails, social media, and direct calls. Some skills and qualifications that are useful for tele callers include:
• Strong communication skills
• Ability to close sales through negotiation
• Research skills
• Knowledge of CRM software programs and telephone systems
• Ability to handle pressure
• Good interpersonal skills
• Good listening skills
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Pay: ?7,000.00 - ?12,000.00 per month
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Work Location: In person
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