Job Description

Roles and Responsibilities

• Ensuring process adherence related to admissions from point of enquiry to closing of admissions.
• Communicating with parents and students, receiving inbound calls and making outbound calls to potential customers and following up on leads.
• Understanding parent/ student needs and identifying admission opportunities.
• Answering parent and student's queries on phone and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.

Desired Candidate Profile

• Graduates in any stream (1-3 years of experience), freshers may also apply.
• Previous experience in an outbound call centre or a related sales position in the education sector preferred.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication skills in English, Hind.
• Excellent phone and cold calling skills.
• Must be open to work on weekends as Saturday and Sunday will be working days, a particular day in the weekdays will be fixed as week off day.

Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Call center: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Application Deadline: 14/11/2024
Expected Start Date: 01/11/2024