Job Description

Job Title: - Telecaller

We at Nilachal Credit Management Private Limited are looking for an enthusiastic and engaged tele caller to boost our business with the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.

Telecaller Role and Responsibility

• Answering calls and resolving queries about debt recovering loans.
• Keeping track of customers to identify outstanding debts
• Planning course of action to recover outstanding payments
• Locating and contacting debtors to inquire of their payment status.

Telecaller Requirements and skills

• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence
• High school diploma is preferred.

Urgent MizoTelecaller are required

Job Type: Full-time

Pay: ?8,000.00 - ?10,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• telecaller: 1 year (Required)
• total work: 1 year (Required)

Language:

• Mizo (Preferred)
• Assamese (Preferred)

Work Location: In person

Application Deadline: 30/11/2024
Expected Start Date: 13/11/2024