Job Description

Responsibilities :

• Conduct outbound calls to prospective customers using provided contact lists or databases.
• Promote company products, services, or offers to potential clients through persuasive and engaging conversations.
• Understand and effectively communicate the features and benefits of the products or services being offered.
• Handle customer inquiries, answer questions, and provide accurate information about the company and its offerings.
• Keep detailed records of call activities, including call outcomes and customer feedback, using CRM software or designated tools.
• Follow up with potential leads to nurture relationships and convert them into customers.
• Meet or exceed daily, weekly, and monthly targets for call volume and conversion rates.
• Maintain a professional and courteous tone during calls, ensuring a positive customer experience.
• Collaborate with the sales and marketing teams to align efforts and achieve common objectives.
• Stay updated on industry trends, product knowledge, and competitor offerings to provide informed responses to customer inquiries.
• Adhere to company policies, guidelines, and ethical standards in all tele calling activities.

Requirements :

• Minimum of one year of experience in tele calling or telemarketing.
• Excellent communication skills in English, both verbal and written.
• Strong interpersonal and persuasive skills.
• Proficiency in using CRM software or call center tools is a plus.
• Ability to work independently and as part of a team.
• Basic computer skills and familiarity with office software (e.g., Microsoft Office).

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person