Job Description

: Telecaller

Location: Bangalore, India
Position: Telecaller

Job Summary: We are seeking a dynamic and personable Telecaller to join our team in Bangalore. The ideal candidate will be responsible for handling inbound and outbound calls and providing exceptional customer service.

Key Responsibilities:

• Handle incoming calls, answer queries, and direct calls to appropriate departments.
• Make outbound calls to potential clients, providing information about our products/services.
• Maintain a professional and welcoming front desk environment.
• Schedule and manage appointments, meetings, and client visits.
• Handle customer inquiries and complaints in a courteous and efficient manner.
• Maintain accurate records of calls and visitor logs.
• Assist with administrative tasks such as data entry, filing, and managing correspondence.
• Coordinate with other departments to ensure smooth office operations.

Qualifications:

• Proven experience as a telecaller
• Excellent communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Ability to multitask and manage time effectively.
• Strong customer service orientation and problem-solving skills.
• Fluency in English and local languages (Kannada, Hindi) is preferred.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?20,000.00 per month

Schedule:

• Day shift

Education:

• Secondary(10th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• tele sales: 1 year (Required)

Language:

• Hindi (Required)

Work Location: In person