Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Career Family:AMS

Role Type: Solution Architect

The opportunity


The purpose of this role is for scoping, costing of AMS Solutions. Staffing of AMS team, have experienced in different commercial models and solution based on commercial model.


The incumbent should be able to lead a team of Managed Services and provide directions and strategies to growing the firm's AMS demand. He/ She should have proven track record of building, developing, and managing service delivery and support teams. Assist in proposal creation, orals presentation to the client. Work with multiple stakeholders to position the best of EY assets and accelerators.


You will be responsible Create sound project plans with the business by engaging with multidisciplinary teams, and by identifying, managing and mitigating risk


You will be responsible to develop relationships across the business to understand data requirements, applies deep technical knowledge of data management to solve business problems in areas where solutions may not currently exist, necessitating new solutions / ways of working / technologies and proactively articulating these to the business

Your key responsibilities

• As AMS Solution architect, the candidate will be responsible for costing of AMS solution to new and as well as existing clients of EY. The responsibility includes:
• Costing of solution, staffing of AMS teams.
• Building solution based on the commercial model.
• Excellent interpersonal and communication skills required to lead and motivate technical teams that deliver quality services.
• Create proposals and participate client orals.
• Demonstrated experience in working with external resource providers and managing key vendor contacts to deliver value that is consistent with expenditure.
• Create and deliver presentations that engage audience participants and respond to their questions and concerns Present complex and difficult messages skilfully
• Understanding of resource management, communication management, cost management, risk management, quality management, integration management
• Consistently maintain team members' focus on identified team or business unit goals
• Strong knowledge and experience in all IT methodologies that will be used to guide the technical work of Technical Teams assigned to programs/projects
• Lead team for Design, Build and Operate AMS solutions
• Works across regions to create a market for defined AMS offerings and services, and to qualify and develop opportunities within those markets.
• Finding opportunities and mining engagements liaising with pre-sales, vendors and various other EY internal teams to ensure highest levels of services are delivered to our end users.
• Support member firm to win AMS engagements
• Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure

.

Skills and attributes for success

• Demonstrate ability to conduct and lead outsourcing services assignments. Should have experienced in delivering large team (30 - 50 FTEs) across locations, in an onshore-offshore model.
• Stakeholder Expectation Management
• Design and deliver support and service solutions for Manages Service customers in line with ITIL and/or industry best practice
• Instill a high-performance culture in the team with a focus on teamwork, service excellence and ownership for resolving customer issues
• Be capable of identifying and implementing change within the team to ensure it can take on new service offerings.
• Contribute proactively to new service development.
• Work closely with the Technical Services Manager to ensure new customers are on-boarded with seamless handover / transition into "in-life" service
• Encourage open communication between team members, allowing the team to bring forward ideas on how they can collectively deliver a more effective service
• Set and cascade business objectives and targets to the team
• Ensure quality, up-to-date documentation exists for all service arrangements
• Provide input into the organizational strategy with particular focus into opportunities to grow and/or enhance the service offered
• Demonstrate man management and an ability to conduct and lead outsourcing services assignments
• People capability development and management for the practice

To qualify for the role, you must have

• 18+ years of AMS solutioning from a top tier Global Outsourcing services provider.
• Have solid technical understanding of AMS solutions
• High Level Understanding of Application (including infra/platform) Architecture
• Participation in pre-Sales, RFPs and driving solution creation with help of AMS Pre-sales lead
• Should have experience with managed services deal creation process
• Stakeholder Expectation Management
• Have excellent communication, influencing and customer management skills

Ideally, you'll also have

• Certification in ITIL,TOGAF

Technologies and Tools

• AMS for SAP, JAVA, .NET, SharePoint Full stack application support.

What we look for

• Costing of solution, staffing of AMS teams.
• Building solution based on the commercial model.
• Excellent interpersonal and communication skills required to lead and motivate technical teams that deliver quality services.
• Create proposals and participate client orals.
• Demonstrated experience in working with external resource providers and managing key vendor contacts to deliver value that is consistent with expenditure.

What we offer


EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

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