Job Description

Location choice - MumbaiLevel - Manager / Associate DirectorWhat impact will you make?Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you\'ll find unrivaled opportunities to succeed and realize your full potentialDeloitte is where you\'ll find unrivaled opportunities to succeed and realize your full potential.The TeamDeloitte Digital Customer is passionate and focused on helping clients tackle their most complex challenges with Salesforce technology. Learn how we help clients innovate, improve user experience, and maximize the value from customer operations by harnessing the breadth and depth of our digital capabilities.Work you\'ll doAs a Salesforce Practitioner in our Consulting team you\'ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You\'ll:

• Build solutions on the Salesforce platform
• Take responsibility for your own work or workstream meeting engagement/project objectives and Deloitte quality standards
• Proactively identify workstream risks and issues; resolve them or escalates to engagement/account leadership
• Identify opportunities to improve the efficiency and effectiveness of key processes within a business function
• Build knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
• Apply awareness of global trends to address client needs and enhance recommendations
• Understand the impact of emerging technologies on relevant functions and processes

Qualifications

• Mandatory prior experience in Salesforce and project implementation methodology
• Should have strong understanding of Salesforce features including configuration, customization, lightning, integration
• Should have good work experience on one or more of the Salesforce modules including Sales Cloud, Service Cloud, Experience Cloud (Community), Field Service Lightning, CPQ, Einstein, Salesforce Platform or the Industry Clouds
• Ability to understand requirements and prepare effort estimates and overall system design
• Should have managed clients and lead a multi member team on the last few projects
• Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates
• Aware of implementation best practices on Force.com platform and Salesforce
• Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.
• Handling a team and responsible for client deliverables

Eligibility criteria and requirements:

• Extensive experience in solution design, client management, client demo, conducting design & development workshops
• 10 to 18 years of relevant experience in management or consulting oriented environment
• At least 3-4 end to end SFDC implementation experience in India or globally
• Location: Mumbai
• Graduate degree (Science or Engineering) from premier institutes
• Willingness to travel for short- and long-term durations

Your role as a leaderAt Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.In addition to living our purpose, Consultant across our organization:

• Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
• Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities.
• Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.
• Identifies and embraces our purpose and values and puts these into practice in their professional life.
• Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.

How you\'ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at DeloitteUniversity, our professionals have a variety of opportunities to continue to grow throughout their career.BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our purposeDeloitte is led by a purpose: To make an impact that matters.Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work-always striving to be an organization that is held up as a role model of quality, integrity, and positive change.Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to.To take the next step and join our progressive and motivated team, please contact Poonam Goyal ( )Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (DTTL), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as Deloitte Global) does not provide services to clients. Please see for a more detailed description of DTTL and its member firms.This communication is for internal distribution and use only among personnel of Deloitte Touche Tohmatsu Limited, its member firms, and their related entities (collectively, the Deloitte network). None of the Deloitte network shall be responsible for any loss whatsoever sustained by any person who relies on this communication.\xc2\xa9 2021. For information, contact Deloitte Touche Tohmatsu Limited

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