:Job Title: Technology Service Associate EngineerCorporate Title: AssociateLocation: Pune, IndiaRole Description:You will be operating within Technology, Data, & Innovation (TDI) Private Bank (PB) Production domain supporting multiple applications, as a Production support Engineer. In this role, you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user administration, user request support, troubleshooting, and resolving issues in production environment. You will be supporting the resolution of issues and conflicts as well as preparing reports and meetings. You should have experience in all relevant tools used in the Service Operations environment, have specialist expertise in one or more technical domains, and ensure that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs).What we\xe2\x80\x99ll offer youAs part of our flexible scheme, here are just some of the benefits that you\xe2\x80\x99ll enjoy
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