Job Description

Company ProfileOverviewSince year 2003, Oceaneerings India Center has been an integral part of operations for Oceaneerings robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics.Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more.In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE).Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy.At Oceaneering India Center, we take pride in Solving the Unsolvable by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale.Position SummaryPosition Summary and LocationCommunications Engineer, Technologist I, will be responsible for the installation, maintenance and operations of the companys network. The individual must be qualified at all levels of IP networks providing operational and project support to our business units data, voice, wireless and video networks. This position also involves developing & maintaining procedures to support network operations.Location: Chandigarh, IndiaDuties & ResponsibilitiesDuties and ResponsibilitiesESSENTIAL\xc2\xa7 Assist in availability of 24/7/365 staffing schedule of network operations\xc2\xa7 Assist in 24/7 monitoring of the network, servers and systems health using Solarwinds, Netflow, Microsoft SCOM, SCCM, Splunk etc.\xc2\xa7 Work with trouble tickets, support teams to restore network services\xc2\xa7 Assist network operations center with investigations & documentation where warnings / threshold breach is observed\xc2\xa7 Design and maintain the monitoring tools.\xc2\xa7 Expert in problem resolution.\xc2\xa7 Ability to troubleshoot and configure network devices remotely\xc2\xa7 Documents, tracks and monitors problems to ensure a timely resolution of all assigned tickets.\xc2\xa7 Participate in an on call rotation to provide support to oceaneering global businesses.\xc2\xa7 Ability to work shifts to include holidays and weekends to support the infrastructure.\xc2\xa7 Responsible for providing project support and evaluating new technologies.\xc2\xa7 Identify and correct workflows and processes to improve network reliability and/or resolution times.\xc2\xa7 Promote a positive work environment and promote customer service.\xc2\xa7 Lead and mentor junior technicians on projects and troubleshooting.\xc2\xa7 Manage, control and document changes per the change management supervisor\xc2\xa7 Assist in root cause analysis of Network operation issues\xc2\xa7 Any other tasks as directed by line managerNON-ESSENTIAL\xc2\xa7 Should be open to travel as per business needsSupervisory Responsibilities\xc2\xa7 This position has NO supervisory responsibilitiesReporting Relationship\xc2\xa7 Reports to Manager, Network Engineering\xc2\xa7 Works closely with other IT teamsQualificationsQualificationsREQUIRED\xc2\xa7 Bachelors degree, preferably in Electronics, Computer Science, or equivalent education\xc2\xa7 Total work experience of 3-5 years\xc2\xa7 Must have an expert understanding of the TCP/IP network protocol.\xc2\xa7 Must be an expert in troubleshooting wireless networks from past experiences with Cisco or Aruba.\xc2\xa7 Must be an expert in routing and switching technologies.\xc2\xa7 Knowledge of Cisco Wireless Controllers and accesspoints.\xc2\xa7 Knowledge of DMVPN, IPSEC, SSL VPNs.\xc2\xa7 Knowledge of the F5 load balance.\xc2\xa7 Must be an expert with the Cisco ASA firewall technologies.\xc2\xa7 Must be an expert with EIGRP and BGP routing protocols.\xc2\xa7 Experience of QOS policies across the Enterprise for Data, Voice and Video.DESIRED\xc2\xa7 CCNA, CCNP certifications preferred\xc2\xa7 Good communication skills\xc2\xa7 Fluent in English with excellent communication skills\xc2\xa7 Able to work independentlyKnowledge, Skills, Abilities, and Other Characteristics\xc2\xa7 Log file analysis, event correlation, and troubleshooting\xc2\xa7 Good written and verbal communication skills\xc2\xa7 Teamwork & Interpersonal skills\xc2\xa7 Analytical, problem solving & decision making skills\xc2\xa7 Organizing & planning skills\xc2\xa7 Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when neededClosing StatementWorking ConditionsThis position is considered OFFICE WORK which is characterized as follows.\xc2\xa7 Almost exclusively indoors during the day and occasionally at night\xc2\xa7 Occasional exposure to airborne dust in the work place\xc2\xa7 Work surface is stable (flat)Physical Activity/RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is considered LIGHT work.OCCASIONALFREQUENTCONSTANT\xc2\xa7 Lift up to 20 pounds\xc2\xa7 Climbing, stooping, kneeling, squatting, and reaching\xc2\xa7 Lift up to 10 pounds\xc2\xa7 Standing\xc2\xa7 Repetitive movements of arms and hands\xc2\xa7 Sit with back supportedCareer DevelopmentCareer DevelopmentIn addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training.We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents.Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so, and the possibilities are endless.Equal Opportunity InclusionEqual Opportunity/InclusionOceaneering provides equal employment opportunities to all applicants

Oceaneering International