Job Description

Summary Your role in our mission Essential Job Functions

• Assists in researching, writing, editing, and proofreading technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.
• Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research technical information for use in documentation.
• Writes, organizes, enters and compiles online help files to support end users.
• Creates, compiles, and delivers system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes.

• Bachelor