Job Description

About the Role



The Technical Training Manager is responsible for overseeing the development and implementation of technical training programs for Neuron employees and Partners /Customers. This role ensures that the workforce and channel is well equipped with the necessary technical skills and knowledge to perform their duties effectively. The Technical Training Manager works closely with subject matter experts, P&C, and departmental managers to identify training needs, design curriculum, and deliver engaging training material and sessions.

What You'll Do



Training Program Development:


• Design and develop technical training programs and materials, including e-learning modules, hands-on workshops, and instructional manuals.
• Collaborate with subject matter experts to ensure training content is accurate and up-to-date.


Training Needs Assessment:


• Conduct training needs assessments through surveys, interviews, and consultations with managers.
• Analyse performance data to identify skills gaps and training opportunities.





Training Delivery:


• Facilitate in-person and virtual training sessions.
• Ensure training programs are engaging, interactive, and effective in meeting learning objectives.


Evaluation and Improvement:


• Monitor and evaluate training program effectiveness, success, and ROI periodically.
• Gather feedback from participants and stakeholders to make continuous improvements to training programs.





Leadership and Management:


• Manage the training budget, resources, and training schedules.
• Compliance and Reporting:
• Ensure all training activities comply with relevant regulations and company policies.
• Maintain accurate training records and provide regular reports to senior management.

What You'll Need



Education:


• Bachelor's degree in Education, Instructional Design, Human Resources, or a related field. Master's degree preferred.


Experience:


• Minimum of 5 years of experience in technical training or a related role.
• Proven experience in designing and implementing successful technical training programs.


Skills:


• Excellent communication and presentation skills.
• Experience in developing and delivering training materials for Network Software Defined WAN, Router, Firewall, and Cloud technologies.
• Strong project management and organisational skills.
• Proficiency in e-learning software and tools (e.g., Articulate, Captivate).
• Ability to quickly learn and understand complex technical concepts.


Certifications:


• Certified Professional in Learning and Performance (CPLP) or similar certification.


Working Conditions:


• This position typically works in an office environment but may require occasional travel to various company sites or training venues.
• Flexibility to work beyond normal business hours to accommodate training schedules.

What We'll Offer


• Aviation, Maritime domain exposure, and business knowledge
• Connectivity and content engineering and business knowledge
• Opportunity to work in cross-functional teams.
• Competitive health benefits that start on day one
• Generous paid time off policy
• Performance-based bonus
• Opportunity to work across teams and organisations.





Disclaimer



Neuron will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Neuron will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at careers@getneuron.com.