Technical Support Voice Process Pune
Job Description
Greetings, We at are hiring for Service Desk role for a Leading MNC in Pune. Our Client is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. ROLE : SERVICE DESK (Technical Voice Support) LOCATION : Pune JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services . Delivering customer service through multiple channels including human, digital, self- service , and automated. Requirements Qualification : Graduate with 15 years of formal education Shift : 24*7 Experience : 1-5 years of Experience in Service Desk If experience than must have: Minimum 1 year of Service Desk Technical Support Must have experience of Microsoft Outlook 365, Bit Locker &; Active Directory, internet issues, blue screen issues. Also must have experience in Laptop/Desktop Troubleshooting &; VPN Installation 5 days working, 2 rotational weak off. work from office Skill set :: Technical Service Desk(Voice)-L1 and L2 Support. 1yr to 5yrs Technical support exp, salary upto 6 lpa Benefits Process incentive and IJP
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Job Detail
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Job IdJD3197589
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear