Technical Support

Year    Midc, Aurangabad, Maharashtra, India

Job Description

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  • Respond to customer inquiries via phone, email, chat, or in-person.
  • Diagnose and troubleshoot technical issues customers are experiencing.
  • Provide step-by-step guidance to resolve technical problems.
  • Identify, investigate, and resolve technical issues related to hardware, software, or network problems.
  • Monitor systems and networks to identify and address issues proactively.
  • Perform routine maintenance tasks, such as software updates and system backups.
  • Ensure system security by implementing and maintaining security measures.
  • Continuously seek ways to improve the support process and customer experience.
Job Type: Full-timePay: \xe2\x82\xb9100,000.00 - \xe2\x82\xb9120,000.00 per yearShift:
  • Day shift
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)
Language:
  • English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3332469
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Midc, Aurangabad, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year