Job Description

The Technical Executive will be responsible for providing technical support, overseeing IT operations, and ensuring the smooth functioning of technical systems within the organization. This role requires a strong understanding of technical infrastructure, excellent problem-solving skills, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

• Technical Support: Provide first-line technical support to internal teams and clients, troubleshooting hardware and software issues promptly and efficiently.
• System Maintenance: Regularly maintain and update IT systems, including servers, networks, and databases, ensuring they are secure and functioning optimally.
• Installation and Configuration: Install and configure hardware and software components as needed, ensuring compatibility and performance standards are met.
• Monitoring: Continuously monitor system performance and security, identifying and addressing potential issues proactively.
• Documentation: Maintain accurate and up-to-date technical documentation, including system configurations, procedures, and troubleshooting guides.
• Project Management: Assist in the planning and execution of IT projects, ensuring timely completion and adherence to budget and quality standards.

Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 1 years of experience in a technical support or IT operations role.
• Skills:
• Strong understanding of IT systems, networks, and databases.
• Proficiency in troubleshooting and resolving technical issues.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of cybersecurity best practices.
• Experience with project management is a plus.

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Shift:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Required)
• total work: 1 year (Required)

Language:

• English (Preferred)

Work Location: In person