Job Description

Technical Support ExecutiveMumbai - Goregaon ( W)Experience : 2+ yrsCTC -5LPA to 10LPAJob Benefits & PerksBetter than industry standard remuneration for the right candidates.Two reviews a year for better growth prospects.Job Training, Soft Skills Training, Team.Roles and ResponsibilitiesThe ideal candidate will have excellent team-building, management abilities and technical knowledge, as well as exceptional communication, relationship and problem-solving skills.We are looking for Technical Support Specialists to provide excellent customer service to our customer.Knowledge of all types of web servers, SSL/TLS implementation, PKI, and multi-factor authentication, would be an advantage. Provide top quality technical support, troubleshooting.Desired Candidate ProfileDeals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.Focuses and guides self and team members in accomplishing work objectives.Candidate having Linx knowledge & experience would be preferable.Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.High interest and willingness to deepen the knowledge in the company's solution offering.At least 2 years of experience in an application and or SAAS Technical Support Role.SAAS IT application engineers are target.Candidates who have provided demo of such product and training or done documentation in their company are preferred.Education -UG: Other Graduate - Other Specialization, B.Tech/B.ENote - Application Developer, Software Developer or Any type of field technician for CCTV or other hardware related support should not apply.Job Types: Full-time, Regular / PermanentSalary: 9500,000.00 - 91,000,000.00 per yearShift:

• Day shift
• Morning shift

• Bachelor's (Preferred)

• Web servers: 1 year (Preferred)
• SSL: 1 year (Preferred)
• TLS: 5 years (Preferred)
• PKI: 1 year (Preferred)
• Multifactor authentication: 1 year (Preferred)
• SAAS Technical Support Role: 1 year (Preferred)
• Technical support: 1 year (Preferred)
• SaaS: 1 year (Preferred)
• IT support: 1 year (Preferred)
• Software Support: 1 year (Preferred)