Job Description

Objective: The incumbent is expected to work closely with ExxonMobils Field Engineering (FES) & Sales Team in collaboration with Distributor team of assigned territories and should possess good understanding of Industrial and Automotive applications therein to further blend knowledge of industrial & automotive lubricants for delivering value based solutions to customers.Key Results / Accountability:

• A field based TSE to support the Industrial & Automotive businesses of ExxonMobil Lubricants by supporting customers through technical services.

• Should assist in identifying and developing new opportunities for obtaining customer recognised Value through innovative thinking and benefit selling.

• Responsible for supporting ongoing field trials of high performance oils & greases through regular visits & by maintaining proper co-ordination and communication with the stake-holders.

• Responsible for carrying ExxonMobils motto of Safety first & must follow 3rd party site safety principles & Job-Safety Analysis pre-requisites during customer visits.

• Should be able to carry out equipment inspections & further should know using MS Word for creating and submitting inspection reports.

• Will be required to conduct on-site technical lube clinics and workshops at times for enhancing brand awareness and while soliciting new business opportunities.

• Attending and managing customer complaints arising due to application or lubricant related reasons and should be able to provide inputs to prepare reports on Root Cause failure analysis.

• Should be able to understand ExxonMobils range of Industrial & Automotive lubricants for delivering Value to customer

Key challenges :

• Multiple key stakeholders management (External & Internal)

• 50-60% travelling.

• Technical proficiency in applications and lubricants.

• Technical know-how of customer processes & market trends.

RequirementsEducation: A Bachelors Degree (B.E. or B.Tech.) in Mechanical/Automobile Engineering will be an advantage.Experience: This role requires a minimum 3 years of experience in mechanical maintenance, field based technical services or sales engineering and should possess good understanding of Industrial applications like cement, power, steel plants etc. and/or automotive applications like engines, transmissions, hydraulics etc. Must have sound understanding of customers and an experience with Lubricants Industry shall be preferred (optional) .Competencies:

• Ability to demonstrate value creation for customers

• Presentation skills.

• Good written and verbal communication skills. Able to manage internal & external customers well.

• A demonstrated track record in problem solving.

• Strong networking and influencing skills.

• Experience in using applications like MS Office etc.

• Having a two-wheeler with valid driving license is a must

Fleissig Consultancy