Technical Support Engineer
Year Chakan, Pune, Maharashtra, India
Job Description
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JOB DESCRIPTIONDesignation - Technical Support EngineerExperience - 2+ YearsLocation - PuneRoles & Responsibilities -
- Troubleshooting
- DNS, DHCP
- Routing, Switching
- Software Installation
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
- Health insurance
- Provident Fund
- Day shift
- Bachelor's (Preferred)
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
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Job Detail
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Job IdJD3332459
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChakan, Pune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear