Job Description

Company OverviewRubik Infotech Pvt Ltd is a leading cybersecurity solutions provider based in Ahmedabad, Gujarat. They specialize in offering comprehensive IT security services and products designed to protect digital assets and ensure business continuity against evolving cyber threats.Rubik Infotech offers a wide range of cybersecurity services and solutions, including:

• Firewall Protection: Ensuring robust network security.
• Endpoint Security: Safeguarding devices and networks.
• Antivirus Solutions: Protecting against malware and other threats.
• Software Licensing: Providing legitimate software solutions.
• Managed Security Services: Continuous monitoring and incident response

Job OverviewWe are seeking a Junior Technical Support Engineer to join our team in Ahmedabad. This is a full-time position, ideal for individuals with a passion for network security and cybersecurity. As part of our team, you'll play a crucial role in providing technical support and ensuring the integrity of our clients digital assets.Qualifications and Skills

• Understanding of firewall configuration and management (Mandatory skill).
• Proven knowledge in network security principles and best practices (Mandatory skill).
• Practical experience with cybersecurity frameworks and protocols (Mandatory skill).
• Basic knowledge of Network Attached Storage (NAS) management and troubleshooting.
• Experience in using Data Leak Prevention tools to safeguard sensitive information.
• Proficiency in deploying and managing antivirus programs to ensure system integrity.
• Strong problem-solving skills to effectively resolve technical issues and challenges faced by clients.
• Excellent communication skills to convey technical information clearly and effectively to non-technical users.

Roles and Responsibilities

• Provide technical support to clients, addressing inquiries and resolving issues related to cybersecurity.
• Assist in configuring and maintaining firewall systems to secure client networks.
• Monitor network activities and detect potential security breaches and threats.
• Implement network security measures and best practices to protect client data.
• Conduct regular system updates and maintenance to ensure optimal performance and security.
• Collaborate with cross-functional teams to improve security measures and protocols.
• Document technical issues and solutions to contribute to the knowledge base.
• Participate in continuous learning and professional development in the field of cybersecurity.

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