Job Description

Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.Our client company is one of Indias leading PCB designers, manufacturers, and assemblers based in Ahmedabad.Position: Technical Sales Support ExecutiveQualification: Any UG Graduation (Electronics & Communication / Electrical / Electronic degree is a Plus)Experience: 0-2 Years (Freshers can also apply)Location: - Ahmedabad (South Bhopal)Timings: 9 am to 6:30 pmWorking days: 6 days (Alternative Saturdays off)Salary: 0- 25k (Depends on interview)Skill Set Required: - People Person, Time-Oriented, Great Verbal & Written Communication Skills, Basic Math Skills, Basic Computer Literacy, handling customer relations & Complaints, Crisis Management, Administrative Skills, Attention to Detail, Voice Inbound & Outbound Processes, Email Inbound and Outbound Process and Chat Inbound ProcessJob Responsibilities:Provide Pre-sales technical assistance, services, and product educationWork on sales support services and provide technical and commercial backup as required.Support marketing activities by attending trade shows, conferences, and other marketing events.Generate and process new sales leads, inquiries, and purchase orders as necessary.Answer Emails, Phone calls, and chats from customers and deal with queries as they arise.Follow up with customers to make sure that they are satisfied with a particular product or service.Experts pay attention to detail, as customers may have the same problems; report the problems as necessary.Deal with any customer complaints and resolve the issue as necessaryPersuade customers that a product or service best satisfies their needs in terms of quality, price, and deliveryProvides hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking, and detailed account managementSolicit cross-selling and up-selling opportunities within the customer care experience.Take the extra mile to engage the customerIf interested kindly share your updated resumes at

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