Job Description

Headquartered in Singapore and offices in Delaware, USA, Malaysia and India, we partner with the multinational companies to provide comprehensive cutting edge technology and business process outsourcing solutions. We aim to be a premier international technology and BPO services and solution company by providing the best value to clients, employees and associates in an honest, open and ethical environment.The RoleHello Connection,Exp:- 7+ YearsLocation:- MumbaiWe are looking out for Technical Project Managers/Project Lead to lead an Engagement who are technically sound with good communication skills and a close fit to the job description below:Java/.Net development experience mandatory

• Single point responsibility for the engagement
• Fulfilment of engagement commitments - timelines, deliverables, quality, process compliance
• Maintain customer satisfaction level for the engagement
• Plan activities for the engagement based on the customer expectations, customer future plans
• Discuss the plans with the customer to arrive at common understanding and expectations from the engagement from time to time
• Plan resources as per the needs of the engagement
• Day to day management of the engagement for work scheduling, work allocation, progress tracking
• Adapt and implement processes relevant for the engagement, ensure compliance against the processes
• Team leadership for the engagement
• Lead the team assigned to the engagement
• Ensure team member productivity, motivation, retention
• Project self as the team leader to the customer for the engagement
• Communication with the customer for the engagement as the overall leader for the engagement
• Engagement role fulfilment expectations
• Domain knowledge of the customers business
• Functional knowledge of the solutions proposed / working from C2L BIZ stable
• Ability to lead discussions with the users for business / functional requirements related to the engagement commitments
• Ability to investigate, help the team members to investigate any finding reported by the customer associated with the engagement
• Commercial aspects of the engagement
• Ensure achievement of budgeted cost / profitability of the engagement
• Relate with the account manager for ensuring commercial interests of C2L BIZ are protected
• Work along with account manager to help in commercial growth of the relationship with the customer

• Analytical skills to carry out sessions with the customer personnel to think through proposed solution
• Ability to conceptualize, interact with the senior management of the customer
• Good written and oral communication
• Ability to lead a team of development members
• Overall management skills to ensure the customer relationships remain under control
• Confident, Responsible and High Initiative Driven
• Strong in problem solving and quick in decision making.

• Work alongside & learn from best in class talent
• A role that offers a breadth of learning opportunities
• Join a well known brand within Insurance

Rapsys