Job Description

Job Title : Project Manager, ETS (IND-701) Line of Business : Innovation Technology Employment Type: Permanent Work Classification: Full Time Position Summary The Project Manager will manage and oversee multiple, highly complex business process and innovation projects ensuring all agreed upon objectives and deliverables are implemented in accordance with business and/or innovation requirements. Responsibilities Essential Duties (Primary Responsibilities) include the following. Ensure that project requirements and deliverables are completed on schedule and within budget. Ensure that goals, scope, and product domain are understood by everyone on the Scrum/Kanban Team. Responsible for creating and maintaining project and technical documentation (project schedule, testing schedule, project overview summary implementation plan, etc.) Responsible for the coordination of internal, contract, and vendor resources. Responsible for managing all phases of SDLC for technology teams. Manage relationship with users, clients, and vendors for assigned projects and technology team deliverables. Facilitate and support all project and/or agile events across planning, daily stand-ups, iteration reviews, and retrospectives. Work closely with technical managers to proactively identify blockers and impediments. Responsible for communication with senior level business executives and key stakeholders on delivery status and team performance. Understand and practice agility. Coach individual technology team members on Agile best practices. Coach the team towards self-reliance, including coaching team members around conducting agile events, scheduling grooming sessions and challenging the team to solve problems. Coach the Product Owner/Engineering Manager on effective techniques so they know how to arrange the Product Backlog to maximize value. Coach the team on effective techniques to break down work for incremental, iterative delivery. Accountable for relentless improvement utilizing team retrospectives for Scrum/Kanban teams. Responsible for recognizing healthy team metric trends and creating actionable items to address those trends. Responsible for the Change Management process. Responsible for the IT Service Management (ITSM). Provide technical support as needed. Other duties as assigned Qualifications Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience required. Ability to work independently, establish priorities and handle multiple projects simultaneously. Outstanding attention to detail and organizational abilities. Ability to focus under pressure while leading internal teams to the successful delivery of all projects. Willingness and ability to perform associated administrative tasks relevant to the project. Have a positive and constructive demeanor and willingness to be held accountable for own actions. Strong written and verbal communication skills. Ability to handle and resolve problems. Initiative, accuracy, diplomacy, personal judgment, and professional conduct. Excellent computer skills including database experience and the mastery of Word & Excel. Experience as a Practicing Scrum Master, Kanban Team Lead, or Project Manager Experience leading infrastructure teams Experience in leading quality delivery and continuous improvement initiatives Preferred Education Bachelor\'s degree or equivalent Additional PM certifications (PMP, CSP) a plus Preferred Previous Experience Three to six years in a similar position. About Berkadia: Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group, is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability or any other status protected under the law. Our people are our greatest strength and make Berkadia a great place to work, creating an environment of trust, mutual respect, innovation and collaboration. Our culture is driven by our core values: https://www.berkadia.com/about/vision-and-values. To know more about Berkadia, please visit our website https://www.berkadia.com/aboutus/

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