Job Description

Role - Technical Program ManagerJob Title: Manager II, TPMJob Location: Bangalore (Whitefield), IndiaAbout Circles.LifeFounded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia.Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and FoundersFund - renowned backers of industry-shaking innovators.We have an opening for a Program Manager who wants to gain valuable experience and exposure in a hyper-growth environment.Do you want to get first-hand insights into how a hyper-growth company operates?Are you interested in being part of a fun, energetic team that thrives in an entrepreneurial tech environment?If the answer is YES, read on to find out more about the role at Circles.Life!As our Manager II, TPM, you will take on an important role in the centre of our cross-functional Product and Engineering Team. You will be given a unique opportunity to work on high-impact projects across different teams. Your responsibilities are as per below.

• Facilitating the end-to-end delivery of Circles.Life\'s Products (Mobile, Web and Backend) and ensuring they are shipped against the target deadlines and standards.
• Establishing trust with a variety of internal and external stakeholders, eliminating non-value-add activity and blockers, and also finding creative ways to accelerate project delivery is a must.
• Providing progress updates and reports to the various department heads, and also feeding relevant information back to the teams.
• Capturing feedback from various teams and continuously improving the team\'s agile approach.
• Facilitating daily stand-ups, meetings, demos, retrospectives and various decision-making processes in order.

What We Are Looking For

• Minimum 8 years of experience as a Program Manager in driving and managing complex projects working within a fast-paced and competitive environment with proven experience in driving development processes to achieve delivery outcomes.
• Responsible for the timely and efficient execution of projects across the value chain using Agile/Lean Methodology, from strategy through to implementation. Integrate quickly into the organisation to assess and unblock barriers that affect developers working with the team on mitigation strategies.
• Handled and delivered complex tech projects, ideally within a heavily matrixed organisation where s/he was able to demonstrate leadership and lead effectively to meet the delivery objectives.
• A successful track record of leading large cross-functional teams with the ability to manage priorities across multiple teams and functions is imperative.
• Exceptional stakeholder management skills and the ability to communicate Project progress/risks/reports to all organisational levels are a must.
• Drive resource planning and execution for optimum allocation of manpower, budget and assets as required by the business to meet launch objectives
• Develop, manage and cultivate relationships with key stakeholders to support planning and execution of delivery strategy. Act as a catalyst for effective alignment between groups - expose needs, interdependencies, limitations, constraints, mitigate deployment risks and potential silo approaches.
• Superior communication skills, including driving and leading the functional/technical discussions with the Engineering/Product/QA teams critical to the delivery.
• Experience in developing tools/processes to improve team productivity will be beneficial.
• Strong knowledge and experience in Agile Methodology and frameworks like SAFe, Scrum, Kanban etc.
• Strong coaching abilities and team-building skills to drive adoption of agile scrum methodology.
• Knowledge of the entire SDLC, Agile Techniques (User Stories, CI/CD, TDD, Continuous Testing, Automated Testing etc.)
• Knowledge of backlog tracking, burn-down metrics, velocity, user stories etc.
• Demonstrable engineering acumen: degree/ background in Engineering, Computer Science, Computer Engineering or relevant degree
• Certifications from PMI in ACP (Agile Certification Practitioner) or Scrum Master certification or similar will be an added advantage.
• Strong knowledge of JIRA, capable of creating executive reports and dashboards, and proficient in JIRA queries.
• Attention to detail: Do not let important details slip through the cracks or derail a project.
• Follow through on commitments: Lives up to verbal and written agreements
• Flexibility and adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change, especially in a start-up environment.
• A strong embodiment of our Company\'s cultural values.

Who You\'ll Work With:

• Senior Management & Key leaders across Business & Engineering verticals to support delivery objectives.
• External/Internal stakeholders for B2B projects across countries across regions.

What\'s on offer:Circles.Life provides a great environment and platform for employees to build their career. In this role, you can expect:

• The unique opportunity to be a part of the digital disruption in telecommunication (Circles.Life is the only company of its kind in all of Asia!).
• Autonomy in the role and in managing your own portfolio.
• Exposure to the fast-paced world of high-tech start-ups.
• Attractive experience and compensation.
• Working with passionate, smart and driven colleagues in a vibrant environment.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.Circles is committed to a diverse and inclusive workplace. We are an equal-opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Circles.Life