Job Description

Req ID: 280998NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Technical Program Manager to join our team in Hyderabad, Telangana (IN-TG), India (IN).Roles and Responsibilities:

• Engage various business leads to identify transformation opportunities through automation in groups and divisions.
• Manage backlog of automation opportunities and continue to look for opportunities that align with program objectives.
• Organize and facilitate business group road shows to introduce Automation and collect automation opportunities.
• Review submitted Ideation Forms and screen opportunities for high level suitability to continue pursuing from an automatability and value perspective.
• Meet with subject matter experts to understand opportunity and gather additional information to assist in qualifying the opportunity.
• Answer qualification questions in Productivity Tracker for each process
• Prioritize pipeline based on relative value & complexity of opportunities.
• Review prioritized intake opportunities and design an automated solution (with assistance of PPI, if required)
• Perform walkthroughs with SMEs to design an automated solution and complete a PDD that reflects the design.
• Facilitate necessary approvals, including Application & CIS/Data Privacy
• Finalize chargeback agreement and create Project Plan.
• Project management responsibilities, including client communication, team management, execution of projects, prioritization, scheduling, productivity evaluation, and presentation of deliverables.
• Assessing the portfolio of automation projects in production and define an impactful portfolio of automation products that can be scaled across various business groups and functions.
• Manage the financials of the entire portfolio of automations and report total investment and value for the Automation Program.
• Leads the Communications Plan and Strategy that defines how the Automation COE Program will execute communications, including Thermo Fisher branded communication templates and communication calendar.
• Drive the adoption of Automation as a Mindset in Thermo Fisher

How will you get here?EducationBachelors degree in software engineering or related fieldExperience

• 10+ years of professional experience in delivering large complex operations transformation initiatives
• 5+ years experience leading and managing program or portfolio
• 3+ years of experience in Leadership role on Automation Technologies like RPA, Conversational AI, Process Mining and Smart OCR

Knowledge, Skills, Abilities

• Credible change agent with demonstrated initiative, facilitation & interpersonal skills; exhibits confidence; proven ability to work well with & influence all levels of stakeholders.
• Proven ability to lead; demonstrated abilities to deliver effective presentations and educate at all levels of the organization.
• Demonstrated analytical, quantitative, and decision-making skills.

About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients long-term success. Visit nttdata.com or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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