Job Description

Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Title: Senior Technical LeaderLocation: Bangalore/Mumbai/Pune/HyderabadAbout Company: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $44 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or developing and manufacturing life-changing therapies, we are here to support them. Our distributed team delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. Our Innovative Laboratory technologies & Services makes it easier for customers.Responsibilities

• Collaborates with and influences FAS & TSS teams in SA to develop and manage account growth strategies within the region. Be the technical interface for our Bioproduction products & technologies to potential and existing clients.
• Coordinating with the Regional Market Development Global Business Units/Divisions, to execute training activities and workshops on the application and capabilities of our products.
• Partner with commercial teams for customer surveys, inquiries, and product briefs, collaborating and making recommendations to clients on potential process improvements through utilization of our technologies and concepts.
• Identify beta test sites in coordination with product management and SA TSS/FAS.
• Coordinate the support for the Commercial Sales activities in product troubleshooting and complaint handling activities. Provide necessary data and feedback to Sales Support, Product Management, Quality Assurance, Engineering, and R&D as appropriate.
• Collaborates with regional teams to build effective shared technical resource to enhance in-regional self-sufficiency.
• Participates actively in external technical conferences and industry body forums. Actively reaching out and building relationships with SA/Asia Pacific regional Key Opinion Leaders.
• Make regular client calls with local sales Account Managers and TSS/FAS, and ensure follow-ups for high commercial impact opportunities.

• Education: At least Masters in related field in Chemistry, Chemical Engineering, Biochemistry, Molecular Biology or related field, PhD preferred.
• Technical Knowledge: Excellent understanding of both upstream and downstream processes in the Bioproduction workflow.
• 10+ years of hands-on work experience in bioprocess cGMP environment.
• Demonstrated ability to be effective in a globally matrixed organization.
• Able to work independently with limited day-to-day management supervision.

Thermo Fisher Scientific