Job Description

:Role/ Job Title: Technical ManagerFunction/ Department: Retail LiabilitiesJob Purpose:The role bearer has the responsibility to plan, organize, direct, and oversee the activities of the Technical Department. It also includes managing the vendors associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of ensuring best TAT from the vendors and ensuring the adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.Roles & Responsibilities:

• Monitoring and adhering to process, technical policy, project approval policy.
• Develop new policies/ initiatives & lead to region specific innovations.
• Project Approval grid through Developer Categorization
• Suggest process improvement & effective implementation of same
• Conducting spot checks at various locations and suggesting region specific amendments to increase business and mitigate risk.
• Monitor technical evaluation process.
• Manage vendors involved in the technical evaluation process.
• Ability to lead and nurture team, maintain quality, partner with business, maintaining portfolio quality.
• Train and evaluate the proficiency levels of the team on a regular basis, including cross functional training.
• Maintain TAT targets for the technical evaluation process.

Secondary Responsibilities:

• Ensure capability building and up-skilling of the team by providing adequate training to team to meet the requirements of the role and be able to handle market dynamics.
• Responsible for delivering best in class merchant onboarding experience.

Key Success Metrics:

• Acquisition, Portfolio Quality Underwriting
• Portfolio quality parameters

Education Qualification:Graduation: Any GraduationExperience: 2 to 5 years of experience in Technical Underwirting

IDFC FIRST Bank