Job Description

Overview:
? Tachyon L2/L3



Job Title Tachyon 1E L2/L3


Proposed Grade B2/B3


Experience Level
5-8 Years ? Desktop/Server support, System Administration


5+ years of experience in Tachyon 1E.





Role & Responsibilities
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Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization.
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Give the Project/Account Description, wherever possible, else describe the activities scheduled in the Project/Account.
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Mandatorily specify the domain/technology areas the candidate will work on.]

Role: KEY RESULT AREAS (Activities scheduled in the project)



• Requirements gathering from Customer
• Responsible for overall Plan and design of Tachyon 1E Architecture
• Prepare Tachyon 1E Implementation & Deployment Project & Execution Plan
• Responsible for managing Tachyon 1E modules and Platform.
• Creation of Tachyon 1E process documentations.
• Responsible for preparing Tachyon 1E test cases and Test execution.
• Coordinate with Client SME for Tachyon 1E Implementation, Testing and Deployment sign off.
• Coordinate with Network team, AD team, SCCM team, Datacenter Team and Wintel teams for addressing Project dependencies
• Envision, Plan & deploy Tachyon 1E operational Configurations like Instructions, Dashboards, Guaranteed State Polices/Self Heal Automation etc.
• Create scripts in PowerShell, SQL and SCALE for Tachyon 1E Instructions and Policies.
• Leading team of BAU engineers.
• Provide technical guidance and coordination with onsite / offshore team
• Review Tachyon1E Engineering/Deployment project plan and progress.
• Participate in program and project review meetings.
• Coordination with BAU team for handover.
• Responsible for overall reporting and technical documentation needs.


Required Candidate Profile


(Job Requirements/Descriptions)



[Mandatory to specify what Domains/technology areas/skills/projects the candidate should have worked on.


What Knowledge of job, Market/Industry knowledge he must possess.


Specify the required skill levels he must possess w.r.t Communication, Team Management, Business Development. Etc.


Describe in detail what his current role should have been in his current organization.]

Profile:



• Strong Knowledge of Tachyon 1E concepts, Architecture and Operational configurations.
• Strong knowledge in Win 10 / Win 11 Operating System.
• Good Knowledge of Desktop Support operations on L1 and L2 levels and incident management, Problem Management & Change Management.
• Basic Knowledge of Linux /Unix /Powershell/SQL Commands
• Basic Knowledge of SCCM deployment.
• Good Customer orientation and coordination skills
• Good knowledge in deployment tools viz. SCCM, MDT, Altiris etc.
• Basic knowledge of Active Directory and Windows Servers.
• Basic understanding of networking concepts
• Good Working knowledge in PowerShell scripting.
• Manage team (onsite and offshore) and ensure deliverables are met on time.
• Strong communication & presentation skills.

Certifications:



• Windows 10 and / or Windows 11 Certified
• Tachyon Certification.