Hungry, Humble, Honest, with Heart.The OpportunityAre you a detail-oriented technical writer with a strong background in technology and experience working with cross-functional teams? If so, join our team and contribute to creating content for innovative Nutanix products. You'll thrive in a dynamic, solution-focused environment that values collaboration and continuous improvement.About the TeamThis role will be part of the Serviceability Team at Nutanix, which is based in Bangalore, India. This team is composed of highly skilled and passionate Engineers who are dedicated to enhancing product and customer experiences. The culture within the team fosters collaboration, growth, and innovation, with a strong focus on bridging the gaps between Product, Engineering, and Support. The mission of the Support Readiness team is to ensure that customer-facing teams are well-prepared for product launches, releases, and process changes, by ensuring documentation, solution workflows and training is in place, ensuring that users have easy access to clear and concise information about Nutanix products. enabling them to deliver exceptional service to our customers.
You will report to the Manager, Support Readiness who emphasizes a collaborative and supportive leadership style, valuing input from team members and promoting flexibility within the work environment. The work setup for this role is hybrid, with employees expected to be in the office 3 days per week and additional days based the team's needs, allowing for a balance between remote work and in-person collaboration.This role may require some travel, although specific travel needs will be determined based on project demands and company policy.Your RoleContent Development & Management
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