We are seeking motivated and experienced professional who can effectively contribute to the role deliverables connected with position below. In this position you can actively participate to our growth and make a significant impact in a fast-paced environment as; Your contributions to organisations growth The Technical Consultant (TC) is the technical contact point for all customers. At the time of the ex-works delivery, TC is already involved in several areas of the project. It supports every customer as well as the Service department in ensuring that compressors are set up, commissioned, inspected and repaired in accordance with the requirements. TC should be the first point of technical contact in the event of customer questions. This ensures that all information, especially technically, is handled centrally. The TC clarify request due to damages to compressors or auxiliaries, if process changes or modifications adaptations are required or if warranty instances call for a more detailed, labor-intensive investigation Responsible for complaint management and offering solution to resolve complaints Expertise you have to bring in along with; DME/ BE with Mechanical Engineering with min 07 to 10 years of experience Previous Customer service experience in field support in Refineries, Petrochemicals/ fertilizers, Industrial Gas segment with reciprocating compressors / Engines (BP& CL / DR / NEA/ IR /company) Analytical skill, technical decision making. Able to read and comprehend Operation and Maintenance Manuals, P& I diagram, and other project related written documents in English High Energy level, Flexible, Disciplined / Punctual. Ready for extensive travel. Good Physique. Service attitude with business acumen. We Offer We have a very free culture, inspiring employees to involve in various activities of their interests. Our flexible working models will allow you to combine private interests with work Employee Connect, Engagement events and feedback culture enhances our reach and gives us an opportunity to continuously improve. Performance and appreciation awards Sports activities and Klib Library to energize you. We proudly do encourage diversity and inclusion in thoughts and in spirit. A winner of GreenCo Gold and other various ISO certifications, we encourage you to inhibit the same to contribute in a much greener tomorrow! We do aspire to be Great Place to Work soon to provide you an enticing career with us.
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