Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose \xe2\x80\x93 the relentless pursuit of a world that works better for people \xe2\x80\x93 we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Techincal Associate - Network Engineer Responsibilities:
Network Performance Analysis and Tuning
Handle Level 2 escalations.
Lead team of L1 engineers.
Suggest Performance Monitoring improvements (Monitoring CPU usage, Memory etc.)
Handle changes as per prescribed change management process.
Vendor Handling and interaction.
Working with Third Party vendors to resolve product or link issues.
Remote Installation and Configuring of network devices.
Working on different network products from different vendors.
Good Experience in Network Administration
Technical Certifications :CCNP/CCIP or equivalent
Hands on Expertise on the Network devices like Switches, Routers ,Wan Optimizers, Wireless Lan and their components
Working experience with Enterprise MPLS networks.
Good knowledge on Service provider networks and terminologies.
Good knowledge on VPN and MPLS VPN.
Extremely Good Analytical Skills.
Strong Networking Troubleshooting skills.
Strong Communication and documentation skills.
Good Knowledge of ITIL framework.
Knowledge on DNS, Firewalls and Proxy
Qualifications we seek in you! Minimum qualifications / Skills Bachelor\'s Degree required. Preferably in Computer Science, Information Systems, or related field Preferred qualifications / Skills Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a \'starter kit,\' paying to apply, or purchasing equipment or training. JobTechnical Associate Primary LocationIndia-Bangalore ScheduleFull-time Education LevelBachelor\'s / Graduation / Equivalent Job PostingMay 21, 2024, 6:37:06 AM Unposting DateOngoing Master Skills ListConsulting Job CategoryFull Time
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