Tech Support Engineer

Year    Mumbai, Maharashtra, India

Job Description

ResponsibilitiesPerform Navitus LMS System Administration for Navitus LMS clients

  • Receive Customer Requests through Email/Phone/Chat/Support System
o Resolve / Assign these requests to relevant teamo Create Users / Perform user managemento Perform Course Configurations / Quiz Configurationso Assign Courses to users * Run queries on LMS database and generate reports for clients
  • Monitor server infrastructure and system availability
  • Manage AWS cloud setup
  • Co-ordinate with Navitus Development team to resolve issues
  • Adhere to System Support SLAs
  • Skills and Experience
Graduate in IT stream.
  • 0 to 1 years' experience
  • Certification in Linux or AWS is an added advantage
  • Excellent written and spoken communication
Job Types: Full-time, Regular / PermanentSalary: ?10,000.00 - ?12,000.00 per monthSchedule:
  • Monday to Friday
Education:
  • Bachelor's (Preferred)
Experience:
  • total work: 1 year (Preferred)

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Job Detail

  • Job Id
    JD2897163
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year