Job Description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life \xe2\x80\x93 such as energy, infrastructure, chemicals and minerals \xe2\x80\x93 safely, efficiently and more sustainably.

We\xe2\x80\x99re the first software business in the world to have our sustainability targets validated by the SBTi, and we\xe2\x80\x99ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We\xe2\x80\x99ve also recently been named as one of the world\xe2\x80\x99s most innovative companies.

If you\xe2\x80\x99re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/

The Tech support Engineer is a key role in contributing to the growth of business within the region and globally. As part of the Technical Support team, the role provides technical skills and product background, to ensure customer\'s technical requirements are met.

The job holder will be responsible for handling case management, Customer trainings and Onsite software implementations and may be required to travel at short notice as a representative of the company wherever necessary to deliver support / services.
The candidate should posses good verbal and written communication skills and ensure the customer communications are handled in a professional and respectful manner. He / She should also have good problem solving and analytical skills.

Software Knowledge Required
Aveva E3D and PDMS with user and administration skills.
Skills on any Aveva Schematic products such as AVEVA P&ID, AVEVA Diagrams and Engineering, AVEVA Electrical and AVEVA Instrumentation will be an added advantage.
API development skills on C# and PML will be an added advantage.

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

AVEVA