Tech Support Analyst

Year    JP Nagar, Bengaluru, Karnataka, India

Job Description

b'

Salary: Upto 7 LPA Location: JP Nagar, Bangalore Interview: Walk-in Company Description: Hello Mentor, is the premier destination for aspiring medical professionals in Bangalore Urban. We offer tailored guidance and support to help students navigate their career choices, course selection, and institution applications. Our team of experienced advisors/mentors, who are young and passionate about career counselling & mentoring, utilize innovative tools and provide personalized mentorship to unlock each student\'s full potential.
  • A young & strong team of 200+ members which includes Doctors, Counselling Experts, Psychologists, Data Analysts & Management Professionals
  • We have Mentored 20,000+ NEET UG and 5000+ NEET PG & SS Aspirants so far.
  • Impacted lives of 500,000+ medical aspirants
  • Mentored & advised by top doctors & educationist of India.
  • One of the top companies in career counselling category in India
Roles & Responsibilities: \xe2\x97\x8f Provide technical support to the teams using the software. \xe2\x97\x8f Provide expert level technical support for lead-square & sales force platforms and collaborate with users to understand their business processes and recommend CRM best practices. \xe2\x97\x8f Working together with cross-functional teams, such as those for product development, to enhance the general sales process and employee experience. \xe2\x97\x8f Manage and troubleshoot data integrations between various systems, ensuring smooth flow of information. \xe2\x97\x8f Provide technical assistance for AI driven applications and tools, addressing user queries and ensuring optimal performance. \xe2\x97\x8f Proactively opportunities for process improvement in CRM usage, data management and integration workflows. \xe2\x97\x8f Perform quality checks on data, configurations, and integrations to ensure accuracy and reliability. Skills: \xe2\x97\x8f Excellent Communication, Interpersonal and Presentation Skills \xe2\x97\x8f 3-4 years of experience in CRM software like Sales force & Lead-square. \xe2\x97\x8f Well versed with Integration, Automation & Advance Excel for data analysis, reporting and visualizing. \xe2\x97\x8f Good knowledge in the field of A.I. \xe2\x97\x8f Proficient in the Application Programming Interfaces. Other Benefits Details:
  • 30 Annual leaves + 20 Govt. Holidays
  • Long vacation during new year
  • Laptop and Phone Provided
  • PF, Health Insurance, Team Lunches
  • Great job satisfaction
  • Immense learning & personal development
In case of any further query, please feel free to contact. Thanks and Regards, Mourya G R HR-Executive Phone No: 9986187919 Email Id: mourya@mycareershapers.in Job Type: Full-time Pay: \xe2\x82\xb9550,000.00 - \xe2\x82\xb9650,000.00 per year Benefits:
  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Provident Fund
Shift:
  • Day shift
Application Question(s):
  • Are you an immediate joiner ?
  • How well verse are you with Sales force CRM software ?
Education:
  • Bachelor\'s (Required)
Experience:
  • Technical support: 3 years (Required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3305305
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    JP Nagar, Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year