Job Description

Calling all innovators \xe2\x80\x93 find your future at Fiserv.

We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Tech Lead, Technical Professional Services (QA Automation with API Testing)

JOB POSTING/DESCRIPTION

What does a great QA Implementation do?

Find Your Forward as an Implementation Consultant Advisory at Fiserv, a FORTUNE\xe2\x84\xa2 500 member, and join the industry leader in financial services technology. With more than 23,000 associates around the world, we\'re pushing the boundaries of what\'s possible in financial services with deep expertise and a dedication to innovation. We support our team with a collaborative work environment that values leadership and new ideas. Members of our Bank Solutions team flourish with this environment to build the solutions that power more than 13,000 banks and businesses worldwide.

In this role, you\'ll help build the technology responsible for our integration services. Your work will influence the success of companies across the world. Members of our Technology team are experts in the field, working to evaluate and improve today\'s systems while building tomorrow\'s.

As an QA Implementation, you will be responsible for onboarding and rolling out of new clients on our standard integration platform. You will be required to work directly with the client to perform these implementations, consult on the product suite and / or discuss application design. You will also be responsible for early engagement with Project/Implementation managers from other Fiserv teams and/or clients, identify/help clear roadblocks, negotiate deadlines, define priorities with implementation engineers, and manage risks.

Essential Job Responsibilities:

• You will perform software support and implementations for Fiserv\xe2\x80\x99s clients via telephone, e-mail, and web-based contact channels.

• Deliver professional and timely client/internal communications regarding current implementation/support cases.

• You will thoroughly track, organize and document all product and support related activities.

• You will develop and maintain a full understanding of Fiserv products and services and stay abreast of relevant industry trends and best practices.

• Handle mission critical projects during and after implementation.

• Perform Automation with RESTAssured, Manual Testing, Test case preparation, use JMeter for Performance Testing

• Minimal travel may be required

• Perform other duties as assigned

Mandatory Skill

Automation with RESTAssured, Manual Testing, Test case preparation, JMeter for Performance Testing

Basic Qualifications for Consideration:

• Bachelor\xe2\x80\x99s degree in information technology/business administration or related fields

• 8+ years proven experience with client implementations / services, dealing with internal and external clients

• Good troubleshooting skills & communication skills

• Demonstrated planning skills.

Who We Are:
Communicator Advantage / Enterprise Services Framework (ESF) from Fiserv is the ideal financial institution integration solution. This flexible and powerful solution simplifies integration and helps you address challenging business requirements specific to your strategy.

Communicator Advantage is a comprehensive, best-of-breed integration solution using a Service Oriented Architecture (SOA). This single, end-to-end solution shares real-time data through multiple delivery channels (enterprise, Web, mobile) and across multiple languages and platforms. It supports an unrivaled selection of languages, messaging standards and protocols using common APIs. Communicator Advantage is designed to support all your internal and external integration needs today and into the future.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE\xe2\x84\xa2 500 company, one of Fast Company\xe2\x80\x99s Most Innovative Companies, and a top scorer on Bloomberg\xe2\x80\x99s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\xe2\x80\x99t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\xe2\x80\x99t send you a check to cash on Fiserv\xe2\x80\x99s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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