Job Description

Responsibilities Calling all innovators - find your future at Fiserv. We\'re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\'re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Tech Lead, Systems Engineering What You will do: Onboard new log files in Splunk Instrument applications with APM tools like CA APM, AppDynamics and Dynatrace. Develop Synthetic monitoring scripts in CA ASM, Sitescope, Thousand eyes. Onboard Applications on to Application Network Performance Monitoring tool like Extrahop. Onboard Network Components onto Specturm, CA PM. Configure Alerting policies in VAIM. Develop end to end monitoring dashboards, alerts and reports in Splunk, Extrahop, CA APM, AppDynamics, Dynatrace, CA ASM, Sitescope, Thousand eyes etc as applicable. Implement monitoring for both on-premise and cloud applications. Work on Extracting, Transforming, Analyzing, Visualizing, and presenting data from diverse business areas. Develop Splunk queries and dashboards targeted at understanding application performance and capacity analysis. Implement summary indexes, KV stores, lookups to optimize search performance and reporting. Leverage Splunk REST API\'s for querying and updating data. Design and customize complex search queries and optimize performance of the queries used in dashboards and Alerts. Create advanced scripts to emulate user behavior in CA ASM, Sitescope, Thousand Eyes or AppPulse to support synthetic monitoring efforts. Automate manual processes using scripting languages (e.g. Unix, Python, Pearl etc.). Collect the requirements from SME\'s, breakdown the application architecture, analyze monitoring requirements and create specific tasks for the junior members of the team. Educate internal customers on the tools and available dashboards, so that they can effectively use to reduce downtime and root cause analysis. What you will need to have: Bachelor\'s degree in Computer Science, a related technical or scientific field, or equivalent experience. 7+ years of scripting or software development experience. 7+ years of experience with large-scale financial systems architectures. 7+ years of implementing monitoring and performance engineering experience. 5+ years of experience in using Splunk, CA APM, AppDyanamics, Dynatrace, Application Network Performance monitoring tools, ASM, Sitescope, CA PM, Spectrum. 5+ years demonstrated ability to work successfully in a fast paced, cross functional team environment. What would be great to have: Splunk 7.x or above Power User Certification. Splunk 7.x or above Admin certification. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company\'s Most Innovative Companies, and a top scorer on Bloomberg\'s Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\'t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\'t send you a check to cash on Fiserv\'s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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