Team Member Wbg Operations (ops) Customer Service Desk

Year    Mumbai, Maharashtra, India

Job Description


\xe2\x80\xa2To handle day to day trade transactions, understanding client requirements, \xe2\x80\xa2Co-ordination with cpc for transaction processing and discrepancy resolution, \xe2\x80\xa2Dealing and co-ordinating with various business groups within the bank, \xe2\x80\xa2Ensuring error-free and timely execution of trade transactions. \xe2\x80\xa2Ensuring compliance and internal guidelines are being adhered to \xe2\x80\xa2Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS \xe2\x80\xa2Operations resolved in a timely manner. \xe2\x80\xa2Issuance of Letter of credit. \xe2\x80\xa2Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. \xe2\x80\xa2Attending to front-end requirements of corporate customers. \xe2\x80\xa2To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT. \xe2\x80\xa2Should be familiar with Trade Finance and CMS products. CMS \xe2\x80\x93 Chq collections (local, outstation, corr banks), Banker to Issue Operations. \xe2\x80\xa2Should have about 3-5 years of relevant banking experience in Trade / CMS operations. \xe2\x80\xa2Should be extremely customer centric and have excellent communication skills \xe2\x80\xa2Qualification \xe2\x80\x93 Graduate / Post-Graduate \xe2\x80\xa2Experience \xe2\x80\x93 Minimum one year of relevant experience



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Job Detail

  • Job Id
    JD3058675
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year