Job Description

:Corporate Real Estate Management (CREM)
1
Title: DVP/VP- Payments and Process Head, CREM

• Grade: M6/M7
• Department: Corporate Real Estate Management (CREM), BIU
• Office: Mumbai, Goregaon (India)

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Executive Summary:

• The Function reports into National Manager- BIU, CREM.
• Manage, Pre-audit vertical Head and Zonal teams processing payments
• Ensure/showcase your expertise in payment systems, industry regulations, and fraud prevention toensure seamless and secure payment transactions
• Proactively supporting CREM Business Unit in tactical and strategic decision for Payments beingmanaged by the Dept.
• Create & keep track of several KPIs in order to evaluate the efficiency of the selected strategy
• If you have excellent communication skills, problem-solving abilities, and the ability to workindependently and collaboratively.
• This position require travel across Zonal.

In this role, you will:

• Pre-audit/ Process payments promptly and accurately using established procedures
• Ensure compliance with payment policies, procedures, and regulatory requirements
• Analyse payment trends and identify areas for improvement in payment processes
• Develop and maintain positive relationships with Internal/external customers, providingexceptional customer service
• Train and mentor zonal team members on payment processing procedures and best practices
• Reporting for the vertical.
• Stay updated on industry trends and changes in payment systems and technologies
• The candidate should have hands on experience in payment processing, Budget varianceanalysis and internal audit.
• New Initiatives and Projects.
• Process Improvement with competitive benchmarking.

Your influence:

• Enhanced customer satisfaction through timely and accurate payment processing
• Collaboration with Zonal team and guide their processes.
• Increased efficiency and accuracy in payment management
• Reduced payment disputes and inquiries through effective resolution
• Timely and accurate financial/MIS reporting on payment activities

Essential skills and qualifications:

• Minimum of 15+ year experience in Banking and Financial Services.
• CA/Master degree in Accounting, MBA Finance, or a related field.
• Strong analytical and data gathering skills
• Strong quantitative and analytical competency
• Advanced knowledge of Excel
• Knowledge of payment systems, processes, and industry best practices
• Ability to manage the teams and lead the team

Kotak Mahindra Bank