Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/ lease customers in North America within stipulated timelines
Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers
Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers
Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality.
Responsibilities:
Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/ lease customers in North America within stipulated timelines
Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers
Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers
Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality.
Qualifications:Bachelor's degree from Commerce /Business / Banking with experience in GlobalBusiness Services / Banking back-offices