:ATM Cash Exceptions Process involves finding out difference between the cash counted out of the ATM depository and the ATM Base 24 which send individual transaction to ULZ for processing. ATM Check Exception Process Involves resolving the check items which are bad images pulled from various sites, deposited by Bank of America Customers, and then send across to onshore reconstruction.*
Perform Reconcilement on various exception coming out of ATM Transaction viz., ATM Machines, Vendor Maintenance, Cash Vault difference, comparing eDLR cash totals, eDLR error codes and/or hardware error codesResponsibilities*Meet process specific Goals on Efficiency and AccuracyProcessing Volumes as per the SLAs and in accordance to Policies and ProceduresAdherence to Regulations applicable to the process.Requirements*Should be a Quick learner, Decision Making, Analytical skills, Good Communication skills (Written/Verbal), Flexibility towards shift extension, willingness to Learn and AdaptEducation*Commerce Graduate / MBAExperience Range*3-5 years of experienceDesired skillsKnowledge on traditional Consumer Banking.Knowledge on exception processingWork Timings*14:30 to 00:30 ISTWeek offs/Holidays: Saturday and Sunday / US HolidaysJob Location*:Hyderabad
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