Job Description

: Overview (Bank overview, GBS India overview, Function Overview) Bank of America is one of the world\xe2\x80\x99s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals. We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview Account Validation is a pure transactional process and involves processing enquiries made on Customer accounts by the third party. Review customer authorization to release the information to third party. Provide requested details by accessing various applications. Account Validation is a pure transactional process and involves processing enquiries made on Customer accounts by the third party. Review customer authorization to release the information to third party. Provide requested details by accessing various applications. Responsibilities

• The associate will report to an FLM
• The associate will be responsible for facilitating enquiries made by third party vendors for BOA customers/clients
• Must understand, interpret and execute the instructions mentioned in the request form
• Deliver and manage individual targets and contribute towards process metrics
• Understand, interpret process procedures and regulations

Requirements Education: Any Graduate

• Certifications If Any
• Experience Range*

0-2 years relevant experience

• Foundational skills*
• Good Analytics skills
• Excellent eye for detail
• Quick Learner
• Good decision-making skills

• Desired skills*
• Good Analytics skills
• Excellent eye for detail
• Quick Learner
• Good decision-making skills

Work Timings*

• 07:30am to 04:30pm with Sat & Sun as fixed week offs

Job Location: GIFT Job Band: H8 Shift: Hours Per Week: 45 Weekly Schedule: Referral Bonus Amount: 0