Team Member Customer Service Ra Support Customer Service
Job Description
( Team Member - Customer Service)
• Responsible to provide adequate and quick resolution to all the cases assigned
• Analyze the complaint trend and present to the senior management
• Preparing RCA ,Monitoring the cases and initiating corrective action
Liaise up and coordinate with business stakeholders to close the cases end to end
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Job Requirement:
• Banking knowledge is must (Loan division knowledge is preferred)
• Good Communication skill (Verbal & Written)
• Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.)
• Graduate n above
• Min. experience of 5 years n plus
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Job Detail
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Job IdJD3529937
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear