Team Member Customer Service Ra Support Customer Service

Year    Bangalore, Karnataka, India

Job Description


: ( Team Member - Customer Service)

  • Responsible to provide adequate and quick resolution to all the cases assigned
  • Analyze the complaint trend and present to the senior management
  • Preparing RCA ,Monitoring the cases and initiating corrective action
  • Liaise up and coordinate with business stakeholders to close the cases end to end
Job Requirement:
  • Banking knowledge is must (Loan division knowledge is preferred)
  • Good Communication skill (Verbal & Written)
  • Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.)
  • Graduate n above
  • Min. experience of 5 years n plus

Kotak Mahindra Bank

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Job Detail

  • Job Id
    JD3604230
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year