Team Leader Operations

Year    India, India

Job Description


CountryIndiaWorking ScheduleFull-TimeWork ArrangementHybridRelocation Assistance AvailableNoPosted Date30-Jul-2024Job ID3707Description and RequirementsPosition SummaryThe Underwriting Pre-Assessment Lead role is responsible to support MetLife Underwriters for assessment of new business requests submitted by Advisors. A successful candidate will review requests along with medical & financial reports against UW guidelines to assess the feasibility/eligibility of underwriting a case. He will closely liaison with Advisor and Underwriters over emails to address pending queries or missing information necessary from UW pre-assessment.Job Responsibilities

  • Analyze personal & medical reports along with insurance related financial data in order to assess insurance applications.
  • Preassessment of all product lines and benefits within established underwriting authority, service standards and productivity targets
  • Support underwriting team to MetLife's stated underwriting standards and principles to ensure profitable and reasonable risks are accepted.
  • Consults with Australia underwriters as required.
  • Maintain strong relationships with advisers/brokers, reinsurers, intermediaries, and service providers if required.
  • Work within Legal, Compliance and other regulatory frameworks
  • Promote MetLife's values to external clients and customers.
  • Perform other appropriate tasks as designated by Underwriting Management
  • Proactively manage all applications by engaging regularly with underwriters, advisers & adviser support staff
  • Deliver and demonstrate exceptional customer service skills when engaging with internal / external stakeholders
  • Prompt & efficient communication with Internal/External customers/advisors with appropriate documentation
  • Seek out innovative and creative ways to improve MetLife's process and procedures.
  • Support in execution of process improvements
  • Support with reporting responsibilities
  • Researching and resolving complex issues
  • Responsible for maintaining metrics
Education, Technical Skills & Other Critical RequirementEducation
  • Bachelor's degree (Any Stream) or diploma with a minimum of 15 years of education (Candidates with B.Tech, MBA, BCA, or with any technical education would not be required)
Experience(In Years)
  • Mandatory
  • Minimum 5 years of experience in Underwriting domain across retail or group
  • Minimum 2-3 years of experience in an IC role in a metric driven environment
  • Preferred
  • Experience in product lines (Life, Trauma cover, Total & Permanent Disability, Income Protection Insurance)
Technical Skills
  • Good Computer navigation skills
  • Good knowledge of complete MS Office suite
  • Good typing speed 90% accuracy with 30 words per min
  • Analytical and interpersonal skills
  • Good Communication skills - Should be able to speak effectively, read, interpret business documents. Good verbal/written communication
  • Data gathering ability/ Eye for detail
  • Adaptability to change
  • Ability to work on routine/standardized transactions
  • Self disciplined and result oriented
  • Ability to multi task
  • Self -motivated with excellent time management skills
[5:59 AM] Lakra, RachelPosition SummaryThe incumbent will be required to be a part of Operations function responsible for the Global Operations Support Center and will be required to report to the manage day to day Australia operations. Responsible for maintaining performance metrics in executing tasks. Work & interact with internal & external stakeholders, while developing strong working relationships.. Able to lead, innovate, implement best industry practices, motivate, and work as a natural team-player in the business functions.

MetLife

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Job Detail

  • Job Id
    JD3452212
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    India, India
  • Education
    Not mentioned
  • Experience
    Year