Greetings from Brocus IT Solutions Pvt LtdPosition: Team Leader ( International BPO experience must)Shifts : UK /USLocation : Navi MumbaiRoles and Responsibilities:
Candidate should have experience of Team Handling/Sales/KPIs.
Candidate should be well versed with Attrition and Shrinkage
Team Player with Data Management knowledge
Give timely and real time feedback with a view towards improving Operational and individual efficiency.
Looking for a candidate from an international BPO background only. Inbound Voice process experience will be value Add.
Must be well Versed with terms attrition, shrinkage, Occupancy, People Management.
Must be well versed in AHT, Lead Management, Sales Management and Data Management.
Must possess strong communication, interpersonal, Sales experience and influencing skills. Must be analytical and detail oriented.
Should have handled a team of 15-20 FTEs.
2) Perks & Benefits :
Incentives- Daily & Monthly
Benefit of Insurance.
Attendance Bonus
Food Facility (Multicuisine)
5 Working Days
US & UK Shifts
CALL HR : 9967718747Email ID: hr@brocussolutions.comInterview Timings : 6.30pm till 9.00pm (Monday to Friday )CTC : 5.5 LPA (Approx)Job Type: Full-timePay: \xe2\x82\xb935,000.00 - \xe2\x82\xb945,000.00 per monthBenefits:
Food provided
Health insurance
Life insurance
Schedule:
UK shift
US shift
Supplemental pay types:
Performance bonus
Work Location: In person
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Job Detail
Job Id
JD3345230
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Navi Mumbai, Maharashtra, India
Education
Not mentioned
Experience
Year
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Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.